Mt Anville Tuesday Spring 27

Cancellation Policy & Late Collection Policy

Cancellation by Customer - Ongoing clubs

Where the customer changes their mind in advance of the term starting a refund will be issued minus an administration fee of €30.

If a child is unable to attend due to illness we try to accommodate the child at an online class in the same week.

In the event of a red weather warning, closure due to Covid-19  or other force majeure any classes that are unable to go ahead in the venue will be held at the regular time in our Zoom classroom.

If we have to cancel a class for other reasons the class will be  rescheduled.

Late Collection Policy

It is imperative that your child is collected promptly at the end of science club, as our staff have commitments elsewhere. We appreciate that sometimes there may be circumstances beyond parent/carer control affecting the prompt collection of your child. If you know you are going to be late collecting the child from science club please call or text at the earliest opportunity and discuss with the club leader the arrangements for the collection.

No late collection fee will be charges on the first occasion in a term that you are late, however for subsequent occasions a late collection fee will be charged to your account as follows:

0-20 minutes late = €10.00

20-30 minutes late = €20.00

30-40 minutes late = €25.00

Unreasonable and/or persistent lateness may regrettably result in the terminating your child’s registration at science club.